EditShare offers training designed to get you up and running with your new systems and to help you develop custom solutions for your production ecosystem. Here are a few things that will help you arrange for training and get the most out of your time with an EditShare Engineer.
Sessions and Days
A training day consists of 6 contact hours (in the seat training time). The day is broken into two 3-hour sessions with time added for hourly breaks and lunch. Sample Day Schedule
This Training can be booked in full day or half day increments up to the number of days purchased. Training can only be purchased in full day increments.
Half-day sessions are 3 contact hours with minimal breaks and are designed to efficiently cover content and let you get on with your workday. There is an hour between sessions in our master schedule, so if extra time is needed, the session can go a bit longer than 3 hours.
Two 3-hour sessions equals one day of training whether booked consecutively as a full day or spread out over multiple days or weeks.
How Much Training Should I Book?
Most customers who are new to EditShare find it useful to book an initial day of training covering System Administration in one session and Editor Training in the other. They then begin to use the system for a few weeks keeping track of questions and issues encountered. Once they have an understanding of how EditShare is meshing with their production ecosystem, they book follow-up sessions to specifically address the areas of operation that are presenting challenges or need further refinement.
Onsite vs Remote Training
Training booked via the self-service calendar is assumed to be "remote training" conducted via Zoom. If you wish to schedule on-site training, please email firstname.lastname@example.org to arrange a date and time. The minimum increment for on-site training is two full days.
Scheduling Training Sessions
Our available training times are listed on the self-service booking calendar.
You can access it through this link >>
|Book a Remote Training Session
The time slots on this calendar are always available for self-service booking, and you can schedule one or more sessions at your convenience. If you need training at a time that falls outside of these slots, please submit a support ticket or email email@example.com with your request, and we will determine whether we can accommodate it.
When scheduling, please be sure to include the following:
When you book the slot, you will receive a calendar meeting invite at the primary email address used to book the appointment. After requesting a slot, we will verify the availability of an instructor and then send a meeting update with a zoom link for the session. You will also be granted permission on the meeting invite to add any other attendees who will be attending the session.
We will create a support ticket in the name of the person who booked the session. This ticket can be used to ask further questions, notify us in advance if you have trouble getting set up, or communicate with the trainer for anything related to your upcoming session. Just reply-all to the initial support ticket email to get in touch.
Training Session Topics
System Administration - for technical users who will be tasked with monitoring the system, keeping watch over system health, creating users and media spaces, and setting up scanning, Ark, and custom metadata.
Editor Training - for users who will be using EditShare Connect, and the EditShare Panel in Premier or Resolve, using AirFlow, remote proxy workflow, and generally searching for and using media for productions.
Advanced User Training - for editors and system administrators who want to use advanced Flow Automation features to automate the disposition of media and take full advantage of metadata to build complex workflows. Additional topics could include Flow Ingest Server, Audimus, or Mobius Integrations.
Customized Training Session - for EditShare users who are familiar with the fundamentals of EditShare either through previous training sessions or hands-on experience, this session type is customizable and can include deeper dives into specific features, unique workflow applications, or any combination of questions or issues related to the operation of EditShare and its various 3rd-party integrations.
When booking customized sessions, it is required that you include descriptions of all issues and topics so that we can assign an appropriate trainer to work with you.
All training sessions are interactive and conducted with your needs in mind, so feel free to ask questions and direct the focus to issues that you feel are relevant to your mission.
Training Environment Preparation
When your training day arrives, you will need a few things in place in order to get the most out of your session. While your trainer can demonstrate all of the features of EditShare using their system, it is most beneficial for us to conduct training on your system. To do that, we need a few things in place.
A workstation or laptop with the following:
- An internet connection and a connection to your EditShare servers.
- Zoom installed and authorized to share your screen and remote control with meeting attendees. Mac users may require a restart for this, so it is best to set it up beforehand.
- EditShare Connect, your NLE, and the Flow Panel installed.
M-1 Mac users may be required to change the macs security level to install the EditShare Connect client.
- VNC or Remote Desktop access to your EditShare server nodes.
- IP address of your EditShare master node.
- If you are using a training room, ensure there is a projector or monitor big enough for everyone to see and a microphone that covers the room so that all can ask questions and participate.
If you have any questions about setting this up, you can use the support ticket created for your training session to get those answered.
We are looking forward to working with you and your team and helping you make the most of your EditShare system.