Submit a request – EditShare Helpdesk

Please provide our team with as much information so that we can assist you as soon as possible. If your request is product related please provide the system address and any relevant screenshots.

Your email address

Subject

Description

Please enter the details of your request. Any screenshots or screen recordings of the issue can help streamline a resolution. If you have those now, please upload them at the end of this form. A member of our support staff will respond as soon as possible.

Serial Number(s) / License Key(s) / Dongle ID(s)

This is the unique identifier for your EditShare product. For example, this might be a "System Dongle ID Number" (which can be located on the 'About' page of your EditShare Managers) or a Geevs Serial Number (which is located on the Geevs desktop and/or on the back of the server).

Product/Software Version

Please input the exact version number of your EditShare, QScan, GeeVS, etc. system (e.g. - version number found on your EditShare/Geevs desktop).

Reseller/Partner

If this ticket is being opened and/or managed by an EditShare reseller or partner, please populate the reseller or partner company name here.

Reseller/Partner Ticket Number

If a partner/reseller are involved in the support ticket and have a support ticket of their own, please provide that unique identification ticket number here.

Attachments

Add file or drop files here