MediaSilo Go

Our mobile app – MediaSilo Go – is supported on both your phone and tablet. This article will show you how to access your MediaSilo workspace, review and approve content, and share files from your tablet or mobile device. You can download the app here. The MediaSilo Go app's features are fully supported in Portrait Mode only, but the app does also feature Landscape mode for Asset viewing.

• Log in to MediaSilo Go
• Account Settings
• Review and Approve Files
• View Files Offline
• Save Files to Your Device
• Share Folders and Files
• Viewing Files In Your Projects
• Upload Files and Create Folders
• Versions

Log in to MediaSilo Go

Open the MediaSilo Go app, and enter the email address associated with your MediaSilo account. You will receive a login link in your email inbox. Tap the login link to finish logging into MediaSilo Go.

If you receive emails in the Outlook mobile app, your Outlook settings might result in a login error. To ensure a smooth login experience, turn on the option “Use Default Browser” in Outlook. To learn more, please see the article Log In to MediaSilo Go from the Outlook Mobile App.

As an alternative to entering your email address, you can tap one of the icons below the email field to log in with your Google, Apple, Slack, or Microsoft account.

Once logged in, you will have the ability to access your projects and files and can switch between workspaces as needed.

Account Settings

By selecting the Gear Icon at the bottom right, you can make changes to your account. Select My Profile to update your personal information. Turn on Lock Screen if you want additional security by requiring a touch ID of PIN when the app becomes inactive. Select Contact Support if you need to open a support ticket with our technical support team.

Review and Approve Files

Once you log in, you’ll see your Feed. The Feed collects the links you’ve sent and received. Your newest links appear at the top.

Swipe right in the Feed to display Filters, so you can find links from specific people and workspaces.

Tap on a feed card to view the contents of the Review Link. If the link contains more than one file, you’ll see a review gallery with thumbnails for each asset.

If the link sender has requested feedback on a video, tap the speech bubble in the bottom right corner to add comments and annotations. (If you don’t see a comment bubble, then the sender has not requested feedback.)

In commenting mode, you can enter comments at specific timecodes and draw annotations directly on the screen. Change your brush color by tapping the circle in the top right corner of the screen. Tap the eraser icon to undo your brush strokes.

Your comments, and the comments made by others, are displayed below the video player.

Tap the thumbs-up icon to approve the file. While you can approve all file types in MediaSilo Go, you will need to visit MediaSilo on a browser or the MediaSilo desktop app to leave comments on an image, document, or audio file.

View Files Offline

To view files in MediaSilo Go while you are offline, tap the options menu in the top-right corner of the review page.

Then, choose Download.

A progress spinner will appear in the navigation bar, followed by a checkmark when the download is complete.

Access your downloaded files by tapping the up and down arrows in the navigation bar. Now, you can view your downloaded files when you are no longer connected to the Internet. Note that the ability to view content offline is tied to users with download privileges and while you are offline, you are unable to approve or comment on files.

Save Files to Your Device

To save a file to your device, you must first download the file for offline viewing. Then, go to the Downloads page and tap the options menu next to the file.

Lastly, select Save to Device. 

When you download a file for offline viewing from a Review Link, you can only save the file to your device if the link sender enabled downloading on the link. 

Share Folders and Files

You can access your MediaSilo projects by tapping the file-cabinet icon in the navigation bar. To start sharing folders and files, open a project or folder, and tap the paper airplane icon in the bottom right.

Now, select the items you want to share. Tap the share icon again to open the Share window. To share a folder, tap the three-dots icon on the folder icon, and select “Share Folder” from the options menu.

In the Share window, you can edit your link title and description and choose your Access type. Under Settings, you can choose to allow downloads, enable feedback, and receive view notifications. Tap Expiration to view a calendar and select a date.

Once you’ve chosen your link settings, tap “Create Link.” Now you’re ready to share your link. Tap “Copy Link” to copy the link URL, or tap the blue “Send Link” button to share the link directly from MediaSilo Go.

Once you tap “Send Link,” enter your link recipients. You can also edit the subject and message that will appear in the notification email you send. Tap the blue “Send Link” button when you are done. Your recipients will receive a notification email that includes a “View Link” button.

In addition to Review Links, you can also share asset, folder, and project URLs with other members of your team. Start by tapping the three-dots button on a thumbnail and selecting “Copy [Asset/Folder/Project] URL.” Now, you can paste the URL in your go-to email or messaging app and share the link with other workspace users who have access to the corresponding asset, folder, or project.

Viewing Files In Your Projects

By selecting the drawer icon, you can access your projects. At the top right, there is the option to search for your files, sort them, and switch the view style you prefer. You can sort files by Date created, Date updated, Title, and Size and you can switch between the option of Grid or List view. 

Upload Files and Create Folders

You can upload files into your MediaSilo projects just as you can on your desktop. In a project, select the + icon for the option to upload files from your phone. You also will find the option to create new folders to your project here as well.

Versions

By selecting the three dots next to an individual asset, you can upload a new version of a file to keep all your revisions in one place. See Use Versions to Manage Your Revisions for more information on how Versions work. Versions work the same way on Mobile as they do on your browser.