EditShare Online update Firewall Configuration

Q: What ports do I need to open for EditShare Online updates?

A: You need to configure your firewall to allow outbound connections on the following ports from each server in your EditShare cluster:

• Port 80 (HTTP)
• Port 443 (HTTPS)

Q: What are the destinations (domains) I need to allow outbound connections to?

A: You need to configure your customer's firewall to allow outbound connections to the following domains:

• apt-mirror.editshare.com
• artifacts.editshare.com

Q: Why do I need to open these ports?

A: These ports are required for your EditShare cluster servers to successfully connect to the online update servers and download necessary software updates. This ensures the stability and security of your EditShare environment.

If you cannot open these outgoing ports then offline updaters are available from updates.editshare.com

Q: How do I configure these port openings on my firewall?

A: You will need to access the configuration interface of your firewall. The specific steps for doing this will depend on the make and model of that firewall. Please consult your  firewall documentation or contact their IT support team for specific instructions on how to create outbound rules for these ports and domains.

Q: Who should I contact if I have questions or need assistance?

A: Please contact your IT support dept if you have any questions or require assistance with this process.