SSL Certificate Expiration on August 31, 2026

On August 31, 2026 SSL Certificates on older versions of EditShare software will expire, preventing normal operations from functioning. This can be noticed currently by logging into FLOW Control on such systems, though it affects all storage, FLOW and Ark services on the server regardless of whether FLOW is installed on them.

In order to ensure uninterrupted functionality, servers must have updated certificates installed prior to their expiration.

Am I impacted? 

If you are running EditShare server version 2025.1.0 or later you are not impacted by this and no further action is needed.

If you are running EditShare server version 2024.2.2 or earlier, you are impacted and need to take action for your system to remain operational.

What do I need to do? 

If you have an active support contract which entitles you to update, we'd recommend you to update to the latest (2026.2.1) release to resolve this issue as well as get software updates and fixes.

What if I can't update to 2025.1.0 or later (due to support contract or otherwise)? 

You can update the certificates on your EditShare servers by running the "hot fix" (linked below) from the command line of any server in your cluster. After running the script, you will need to then reboot all servers in the cluster before the new certificate takes affect.

Installing the "hot fix"

Download the "hot fix" script here
md5sum hash: be2937c286b2556f5a0e3725f0472823

Copy the script to any server in your cluster. You may upload it to the SMB File Exchange of your master server by mounting the SMB File Exchange in EditShare Connect.

You can also copy it to the same location by running the following command (this will be necessary after the certificates expire)

scp ssl-cert-fix.pye editshare@<EFS_MASTER_IP>:/home/editshare/FileExchange/SMB

where <EFS_MASTER_IP> is the IP address of your EFS Master server and that command is run on a workstation from the directory where you download the ssl-cert-fix.pye script to.

Once you've copied the file to your server, navigate to that directory on the command line and run

editshare --script ssl-cert-fix.pye

That will output all servers the certificates were updated on and any which failed to update. Provided all servers had their certificates updated successfully, you'll just need to reboot all servers. Once the reboots occur, you should be all set.

If the script shows failures for installing the certificates to any servers in your cluster, please ensure the servers are accessible. If they are and it still fails, please reach out to EditShare support.

Questions? 

"Submit a Request" at helpdesk.editshare.com to open a ticket with our support team.