To set up a remote session, go to http://support.editshare.com and click on “Download remote support” to download the remote access software. After the download completes, run the SimpleHelp client application and enter your details to sign in.
Articles in this section
- Contacting EditShare Support
- Apple has released Sequoia which works with Editshare version 2024.1.1
- Timeouts loading web pages
- How to generate an EditShare Dongle Dump
- Creating a Dongle Dump / Installing a Dongle Updater
- Download ISOs and Offline Updaters
- Instructions for Customers to add Client Workstation to Ad Hoc Queue
- Configuring the HP ILO
- Single Mount With Access To All Media Spaces
- Integrating Flow with Media Silo
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