To set up a remote session, go to http://support.editshare.com and click on “Download remote support” to download the remote access software. After the download completes, run the SimpleHelp client application and enter your details to sign in.
Articles in this section
- ZeroTier VPN Setup and Use
- Contacting EditShare Support
- Apple has released Sequoia which works with Editshare version 2024.1.1
- Timeouts loading web pages
- What to check before enabling ADSSO (Active Directory) on an EditShare System
- Downloading AHS logs
- Upgrading EditShare Systems
- Installing EditShare OS 2025.1 and later on a new server or Reimaging a server
- How to generate an EditShare Dongle Dump
- Creating a Dongle Dump / Installing a Dongle Updater
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