There are two ways to get in touch with our support department. You have the option of using our online support form or contacting us via phone.
- Support Form
- Visit https://helpdesk.editshare.com/ to create tickets and access our knowledge base, which includes both technical and non-technical processes and procedures.
You’ll find the “Submit a request” button in the upper right corner of the page to access our support form and submit a ticket. When one of our support agents replies, you can continue communication through e-mail. You can also create an account in our portal and can monitor and respond to tickets there.
- Visit https://helpdesk.editshare.com/ to create tickets and access our knowledge base, which includes both technical and non-technical processes and procedures.
- Global Support Numbers
- Americas: +1 617 782 0479
- EMEA: +44 (0)20 7183 2255
- APAC: +61 7 3171 2950
* Note: If all agents are busy and you are directed to voicemail, please leave a message. Your voicemail will automatically be transcribed, and a ticket will be created for you. An agent will follow up with you shortly.
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